Refund policy

Return & Refund Policy
Faizy Men’s Collection

At Faizy Men’s Collection, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns
You have 14 days from the date of delivery to request a return. To be eligible for a return:

  • The item must be unused, unworn, and in the same condition that you received it.

  • The item must be in its original packaging with all tags attached.

  • Proof of purchase (receipt or order confirmation) is required.

Non-Returnable Items
The following items cannot be returned:

  • Items purchased on sale or clearance

  • Gift cards

  • Undergarments or personal wear items (for hygiene reasons)

Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed within 5–10 business days.

  • The refund will be issued to your original method of payment.

Late or Missing Refunds
If you haven’t received your refund yet:

  • First check your bank account again.

  • Then contact your payment provider, as processing times may vary.

Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is faulty or incorrect.

  • Shipping costs are non-refundable.

Contact Us
If you have any questions about returns or refunds, please contact us at:
Email: pes1947rrd@gmail.com

Thank you for shopping with Faizy Men’s Collection.